Frequently
Asked Questions
What
is a MAC-CAP?
It is the
integral part in our lighting products. Technically, it is a Luminaire
(light) slip fitter. This slip fitter allows any light fixture that has
a 3 slip fitting base to slide over and be secured to the MAC-CAP. The
base of the MAC-CAP mechanically connects to a UL listed junction box.
The wires from the light fixture and the wires from the source of power
are spliced inside the junction box. The end result is a National
Electrical Code compliant method of wiring a light fixture. The MAC-CAP
is UL listed and patented. It is made from the same material that the
handles of pots and pans.
What
material is used to make the MAC-CAP?
The body of
the MAC-CAP is made of commercial grade General Electric VALOX® 420. It
provides excellent strength, stiffness and dimensional stability. It has
high heat resistance. And it is suitable for appliance handles,
spotlights, electric motors, and connectors.
Why
is being Code Compliant important?
Safety is the
number one reason why electrical installations must comply with and be
completed according to the National Electrical Code. Electricity can be
fatal. Resale value is another major reason. In todays economy, when
most sales include a home inspection, a seller may incur substantial
costs if something is not installed compliantly with the NEC.
How
many fixtures do I need?
The number of
lights needed depend on a number of factors and variables, such as: the
location, placement and height of the light, what type and reason you
want to achieve with the lighting (aesthetic, security, path, focal,
landscape, etc.), association rules and regulations, and the fixture you
choose. If you choose our most popular fixture, the Nautical Post Mount,
we recommend placing them approximately 20 apart. We can provide a
lumens chart if requested. If you're still not sure, we can
send you a pre-wired test fixture. (Deposit required for test
fixture.) We'll even review your builders plans at no additional charge.
Why
plastic fixtures versus metal or glass?
Lots of
reasons. Plastic fixtures provide superior resistance to rust and
corrosion compared to metal. They are lighter and easier to handle
and install. Plastic fixtures are flexible, strong and
durable and will not bend or dent like metal fixtures. Metal
components, unless powder coated, must be painted to stand up in
corrosive environments or harsh climatic conditions; plastic fixtures
are naturally non-corrosive. Painted metal fixtures will rust or fade
and require repainting, plastic fixtures are virtually maintenance free.
Plastic fixtures have superior thermal & insulating properties as
opposed to metal fixtures which conduct electricity, increasing the risk
of shock. Plastic fixtures are made from colored resin components that
have uniform color throughout the fixture as opposed to painted metal
fixtures whose colors are only surface deep. Most metal fixtures
have glass lenses which are heavier than plastic lenses (acrylic &
polycarbonate). Glass lenses are brittle and
are easier to break or crack during transportation and installation as
opposed to plastic lenses which are more durable. Glass (clear) lenses
and plastic (clear) lenses have equal light transmission. All
these factors add up to a lower total cost of ownership.
What
color choices do I have for the fixtures?
The fixtures
are available in black or white. The fixtures can be painted. We have
painted and continually experiment with both Krylon Fusion paint for
plastics and Rustoleum Paint for Plastics to see what effects will
result. We will paint the fixtures for our customers for an added cost.
We will not however, guarantee the painting, as we are not the
manufacturer of the paints.
Are
Mac Posts aluminum?
No. The Mac
Posts are an extruded PVC vinyl post. The post has a NOA (Notice of
Acceptance) issued by the Miami-Dade County, Florida, Product Control
Division. It is approved and has been designed to comply with the High
Velocity Hurricane Zone of the Florida Building Code.
What
color choices do I have for a Mac Post?
The Mac Post
is available in white. The Mac Post can be painted. We have painted and
continually experiment with both Krylon Fusion paint for plastics and
Rustoleum Paint for Plastics to see what effects will result. We will
paint the fixtures for our customers for an added cost. We will not
however, guarantee the painting, as we are not the manufacturer of the
paints.
What
is the availability and time frame to get the products?
When a
customer calls us, we let them know the availability and time frame that
it will take us to build the specific product they want. If we do not
have a component in stock that is needed to build a customers product,
we will see when we will have it and call the customer back with the
information. In general, it takes 7 10 business days for a product to
be ready for shipping. Our goal, however, is to always have it built and
ready for shipping sooner.
How
come I do not see any prices?
We build and
price each product to fit the individual customers wants, needs and
electrical situation. We speak with each customer to get necessary
questions answered and the unknowns eliminated. We also ask if we can
speak with their licensed electrical contractor. This collaboration
helps ensure that the product we build is what the customer wants, is
code compliant, and installs easily with the method of installation
agreed upon by the customer and contractor. We are then able to provide
the customer with a price to build the product. This process helps
eliminate any reason to return the product to make changes and
guarantees that we have another happy and satisfied customer.
Does
the price include shipping and handling (S&H)?
All Shipping
and/or freight costs including a reasonable processing/handling fee are
the responsibility of the customer and will be added to the
corresponding invoice. The cost is calculated when the order is packed
and ready to be shipped. Items are shipped via FedEx Ground or U.S.
Postal Service, unless otherwise requested. Large or over-weight items
will be shipped via best common carrier. ALL SHIPMENTS ARE FOB -
JUPITER, FLORIDA.
How
can I purchase these products?
We sell
directly to customers. Call us at any of these telephone numbers:
Office: (561) 748-7516; Cell: (561) 723-0934; Remote Forward to Cell:
(561) 575-4593.
Do
you have a showroom?
Our facility
is our showroom. We are located at 16515 96th Terrace North, Jupiter,
Florida. We invite and encourage customers to come meet us, visit our
facility, turn on the sample lights, and view our line of products. If
you do see what you want, we will discuss what and if we can build it
for you. If we can not, we will recommend other possible sources for you
to contact.
What
are your hours of operation?
We are open
Monday Friday, 8:30 am to 6:00 pm and weekends by appointment.
What
forms of payment do you accept?
We accept
MasterCard, Visa, and Money Orders.